Every call answered, every job booked.
Chime picks up in your business name, qualifies the caller, and captures the job. The quote goes out, and the booking lands in ServiceM8, SimPRO, ServiceTitan or your calendar. Start free, then $99/month for Essential or $399/month for Pro, plus GST.
Free to start. Paid plans from $99/month + GST.
A missed call is not a missed call. It is a job that went to whoever picked up.
Customers with an urgent problem call three businesses in a row and book the first one that answers. When you are on the tools, that is almost never you.
Everything you need, out of the box.
Chime Reception answers the call, captures the job and books it into ServiceM8, Simpro or your calendar. Here is what you see on your end.
The quote goes out before you’re back in the van.
Chime drafts the quote the moment the call ends, sends a live estimate page the customer can tap to add extras on, and lands the accepted job in ServiceM8. It works from a call Chime answers, or from your own voice after a site visit — Chime Quotes is Reception’s mobile companion.
From the call — drafted before you've hung up
From your voice — describe the job after a site visit, structured in seconds
On every call, in order
Picks up when you cannot
Answers on the first ring after hours, on weekends, and when your team is already on another line, in your business name and your tone.
- After hours
- Weekends
- Line already busy
Qualifies the job
Asks the questions you would ask to work out what the job is and whether it is worth quoting.
Quotes the job
Turns the call into a structured quote you can send, using your pricing and your rules. Chime Quotes is Reception’s mobile companion, so you can quote from the ute between jobs too.
See Chime QuotesBooks it in
Creates the job in your job management system with the site address, category and notes, and texts the customer a confirmation.
Summarises every call
A plain English summary of what was said, what was booked and what needs a callback, in your inbox by the morning.
See call summariesHot water outage. Access after 4pm. Booked same day, no callback needed.
Hands off to your team
Passes the job, the notes and the caller straight to whoever is on next, so nothing gets dropped between shifts.
Built for the way your trade actually works
Built for whoever is on the tools.
Same job every time: answer the call, work out what the job is, and get it booked in.
Electricians
Service calls answered and qualified while you are up a ladder.
AI receptionist for electricians
Plumbers
Burst pipe at 7pm still gets a real answer and a booked time.
AI receptionist for plumbers
Pest control
Inspections and treatments captured while you are under a house.
AI receptionist for pest control
Locksmiths
Lockouts cannot wait for a callback, so the call gets picked up.
AI receptionist for locksmiths
HVAC
Breakdowns and services captured through the busy season.
AI receptionist for hvac
Cleaning
Recurring and one-off bookings taken without stopping a job.
AI receptionist for cleaningBooked into the system you already use.
The call gets answered, the job gets captured, and the booking is written into ServiceM8, Simpro or your calendar with the site address, the category and the notes. You check your phone and the work is already there.
Nothing to re-type at the end of the day, and nothing sitting in a voicemail nobody listened to.
Quietly running the phones for
Australian businesses.
“The AI receptionist has been a great addition to our business, but what really stands out is the support from the Chime Labs team. They're always quick to help, open to feedback, and continually work with us to improve the experience for our customers. It genuinely feels like they're invested in our success.”
“Our warehouse staff is no longer tied to the phone.”
“Good customer service is hard to find — Chime Labs is customer focused all the way.”
“As a sole trader, missed calls were a major issue. Chime Labs dramatically increased client engagement.”
- Calls handled · 90d
- 8,300+
- Best answer rate
- 98.5%
- Top positive outcomes
- 81%
Works with the tools you already run on
We sit on top of the system you already run. We do not replace it.
One standard of conversation on every line
The same greeting, the same qualifying questions, and the same booking rules on every line, whether that is one van or forty.
Already have people on the phones? See Chime Overflow
See it answer a call in your voice
Free to start, paid plans from $99/month + GST. No phone team required — set up in minutes.