What happens when a customer rings?

Chime Reception answers in natural Australian English, asks the qualifying questions a quoter would ask, and captures the name, address and job detail. That conversation becomes a draft quote you review on your phone, usually within minutes of the call ending.

What if I answer the call myself?

Then nothing changes. Chime only picks up the calls you divert to it, so it is there for the ones you would otherwise miss: on the tools, up a ladder, after hours or already on another job.

Will customers know it is not a person?

It introduces itself as your assistant and speaks plainly. Most callers simply describe the job and get on with their day. It never pretends to be a named employee.

Do I have to answer the phone to get the quote?

No. The whole point is that the missed call still produces a priced draft. You see the call summary and the draft quote together, approve it, and it goes out by SMS or email.

Which calls should I divert to it?

Most trade businesses start with after hours and busy signal diversion, then move to all calls once they hear how it handles a real enquiry. You choose the diversion rules on your own handset.

Chime Reception · voice to quote

The call you miss still becomes a quote.

Divert your phone to Chime. It answers, qualifies the job and drafts the quote while the customer is still warm. You review it on your phone and send.

Answers every call in natural Australian English, day or night
Captures the name, address and job detail while you are on the tools
Drafts the quote from your own rates, ready for you to approve
Writes the job into ServiceM8, Simpro, ServiceTitan or Google Calendar

Built for Australian tradesYour rates, your wordingYou approve every quote

See it on your own jobs

Book a 15 minute demo and hear the call turn into a quote.

Voice to quote is what happens when an inbound customer call is answered, qualified and turned into a priced draft quote without anyone typing it up afterwards. Divert your number to Chime Reception. It answers in natural Australian English, qualifies the job, captures the name, address and what is needed, and turns that conversation into a line itemised draft built from your own services and rates. You approve it and it goes out by SMS or email, usually before the customer rings the next tradie on their list. If you would rather dictate the quote yourself after a site visit, that is the AI quote generator instead.

Most quote enquiries never become quotes.

The customer rings, describes the job, and you say you will send something through. Then the day takes over. You are on the tools, the note is on the dash, and by tomorrow they have booked whoever called back first.

Voice to quote removes the typing step. The call is the quote.

How it works

From the phone ringing to a quote in the inbox

The AI answers the call

Natural Australian English. It qualifies the job and captures the name, address and what is needed.

Listens like a quoter

Hot water unit, blocked drain, two storey gutter. It hears the job the way you would and pulls the line items that apply.

Drafts the quote

Labour, materials, call-out and GST, priced from your own rate card. You review it on your phone.

Sends while the lead is warm

Approve and it goes out by SMS or email within the hour, while the customer is still deciding.

This is the reception side of quoting.

Voice to quote runs on Chime Reception, the answering layer. It handles the calls you cannot take and turns them into work you can price.

If you want to dictate a quote yourself after a site visit, that is the AI quote generator. If you want the phone app the drafts land in, that is Chime Quotes.