The calls that come in after knock-off still get answered.
Nights, weekends and public holidays covered in the base price. The job gets qualified and booked, and the urgent ones reach a human.
Overnight, on your line
Illustrative after-hours log
Hot water system failed, Marrickville
Qualified and booked for 7:30am
Quote enquiry, switchboard upgrade
Details captured, callback queued
Burst pipe, water still running
Flagged urgent, transferred to on-call
Summary sent
Transcripts and outcomes in your inbox
Illustrative view
An after-hours answering service answers calls that arrive outside business hours so they do not go to voicemail. Chime Labs covers nights, weekends and Australian public holidays with an AI receptionist that answers in your business name, captures the job details, books the work into your calendar or job management system, and live transfers genuine emergencies to the person on call. After-hours cover is included on every paid plan, from $99 AUD per month + GST, with no surcharge.
The urgent jobs never arrive at a convenient hour.
Hot water fails on a Sunday. A pipe bursts at 2am. Those callers are ready to book immediately, and they ring down the list until somebody answers.
Voicemail is where that job stops being yours.
What happens while you are asleep
Answered on the first ring
Nights, weekends and public holidays, in your business name and your tone.
Sorted by urgency
Your rules decide what is an emergency and what can wait until morning.
Emergencies reach a person
Genuine urgent work is live transferred to whoever is on call, with the notes attached.
Booked, not just noted
Non-urgent jobs are booked into tomorrow rather than left as a message to chase.
You start the day already knowing what came in.
Every overnight call arrives as a transcript, a plain English summary and an outcome, so the first thing you do is not reconstruct voicemails.
Bookings are already in the calendar with the site address, job type and notes.
Morning summary
Illustrative view
3 jobs added overnight
Site address and job type captured
1 emergency reached on-call
Notes sent at the same time
Spam and robocalls blocked
Never reached your phone
Illustrative view
Works with the tools you already run on
We sit on top of the system you already run. We do not replace it.
Already have people on the phones during the day? See Chime Overflow