Plan the day, not the calls.
Mark jobs fixed or flexible. Chime reorders the flexible ones around your locked appointments, so the run makes sense as a day rather than as a list of bookings taken in the order the phone rang.
The calendar makes sense one job at a time, and no sense as a day.
Jobs get booked the moment the phone rings. Whoever calls first gets 9am, the next gets 11am, the next gets 1pm, and by Friday the run zig-zags back and forth across the same suburbs.
Nobody has time to sit down and rebuild the day by hand, so the travel stays in the diary and the van keeps paying for it.
How it works in the day to day
Two states, that is the feature
Every job is either fixed to a time or flexible within the day. If you can tick a box, you can use it.
Fixed jobs never move
Locked appointments stay exactly where you put them. Only the jobs you marked flexible are reordered.
Reorder around the day
Flexible jobs are grouped by area and slotted into the gaps, so the run reads north to south instead of back and forth.
Absorb the late callout
Drop an emergency in as a fixed job and the afternoon reshuffles around it rather than falling over.
Tomorrow planned before you close the laptop.
Open the schedule at the end of the day: a few fixed appointments, a handful of "any time" jobs. Reorder, glance at the route, and the day is set.
The result syncs back to the job management system you already use, so the field sees the same run you do.
Works with the tools you already run on
We sit on top of the system you already run. We do not replace it.
Want the bookings to arrive already qualified? See Chime Reception