Never miss a call again.
Chime answers in your business name, works out what the job actually is, and books it into your calendar, or ServiceM8, SimPRO and ServiceTitan on Pro. Free to start, then $99/month + GST for Essential or $399/month + GST for Pro.
An AI receptionist answers your business phone, talks to the caller and books the job. Chime picks up in your business name 24 hours a day, captures the caller's name, site address, job type and urgency, then creates the booking in Google Calendar, or in ServiceM8, SimPRO, ServiceTitan, AroFlo, Fergus or Acuity Scheduling on Pro. Urgent calls are transferred to a human. It is built for Australian service businesses and starts free, with Essential at $99 AUD per month + GST and Pro at $399 AUD per month + GST, and no lock-in.
A missed call is not a missed call. It is a job that went to whoever picked up.
Customers with an urgent problem ring three businesses in a row and book the first one that answers. When you are on the tools, that is almost never you.
What happens on every call
- 01
The call comes in
An enquiry hits your business line, at any hour.
- 02
Chime picks up
It answers in your business name, in your tone, on the first ring.
- 03
The job is qualified
It asks the questions you would ask and captures the detail.
- 04
The job is booked
The booking lands in your system, and urgent work is transferred to you.
Answered when you cannot pick up.
Nights, weekends, public holidays and the moment your team is already on another line. Chime answers instead of your voicemail.
Every caller hears the same professional greeting, in your business name.
- After hours
- Weekends
- Line already busy
It works out what the job actually is.
Name, phone number, site address, job type and urgency, captured on the call so you know exactly what you are walking into.
Robocalls and spam are filtered out before they reach you.
The booking lands in the system you already run.
Jobs are created with the site address, category and notes, and the customer gets a confirmation. No double entry.
Urgent work goes straight to a human.
When a call needs you, Chime hands over the caller and the notes in real time, so nothing gets dropped between shifts.
Every call, logged and summarised.
Full transcripts, a plain English summary and the outcome of every call, ready in your inbox by the morning.
Hot water outage. Access after 4pm. Booked same day, no callback needed.
Everything you need, out of the box.
Chime Reception answers the call, captures the job and books it into ServiceM8, Simpro or your calendar. Here is what you see on your end.
Go deeper
AI receptionist for tradies
How call answering works on the tools: after-hours jobs, ServiceM8 bookings and what it costs a sole trader.
Read moreWhat an AI receptionist costs in Australia
Flat monthly pricing, how it compares to a part-time receptionist and a traditional answering service.
Read moreAfter-hours answering service
Nights, weekends and public holidays covered, with genuine emergencies transferred to a human.
Read moreCall answering service
How AI call answering compares to a traditional Australian answering service or virtual receptionist bureau.
Read moreWorks with the tools you already run on
We sit on top of the system you already run. We do not replace it.
Built for the trades that live on the phone
Electricians
Emergency and routine electrical enquiries answered around the clock.
AI receptionist for electriciansPlumbers
Burst pipe calls captured and booked, not sent to voicemail.
AI receptionist for plumbersPest control
Urgent pest jobs qualified day and night.
AI receptionist for pest controlLocksmiths
Lockout calls answered on the first ring.
AI receptionist for locksmithsHVAC specialists
Heating and cooling jobs booked outside business hours.
AI receptionist for hvac specialistsCleaning services
Recurring and one-off cleaning enquiries qualified and booked.
AI receptionist for cleaning servicesYou are always in control
You choose what it says
The greeting, the tone and the questions it asks are yours, written in plain English.
Pause it anytime
Turn it off in seconds when you want to take the calls yourself.
Nothing changes without you
It follows your rules on pricing, service areas and availability. No improvising.
Hands off when it should
Urgent jobs are escalated or transferred straight to the right person.
Hear it answer a call for your business
Enter your business name and trade, and we will build a receptionist you can speak to in under a minute.
Already have people on the phones? See Chime Overflow