The paper trail, without the paperwork.
For strata, property managers and commercial work, the written trail matters. Chime sends the summary, the quote and the confirmation by email and keeps a copy on the job.
To: sarah.mitchell@example.com
From: bookings@yourbusiness.com.au
Hi Sarah, thanks for the call this morning. Here is the quote we discussed, including the tempering valve and removal of the old unit.
Quote #1284 · $2,340
Attached as PDF
Follow-up in 3 days if unopened
Scheduled automatically
Commercial work needs it in writing, and it rarely gets written.
Strata managers, builders and facilities teams want the request, the scope and the price confirmed in an email they can forward. That is admin nobody does at the end of a long day.
Chime drafts it from the conversation so the written trail exists whether or not anyone had time to sit down.
How it works in the day to day
Summary of the call
What was asked for and what was agreed, in plain English, ready to send or edit.
Quotes and estimates
Send the estimate by email where the customer needs a document rather than a text.
Copied to the job
Every email is stored against the customer and job, so the history is not in one person’s inbox.
You approve before it sends
Nothing leaves the account without someone reading it first, unless you decide otherwise.
The same record, in the format the customer expects.
Some customers want a text, some want an email they can file against a work order. The underlying record is the same either way.
Send both if the job calls for it, and the customer history stays in one place.
Delivery
Chosen per customer
Text with a link to the estimate page
Emailed summary plus the quote attached
Emailed scope and confirmation, copied to the site contact
Illustrative view
Works with the tools you already run on
We sit on top of the system you already run. We do not replace it.
Want the same follow-up by text? See SMS follow-up