Honest comparison · 2026
Chime Labs vs Sophiie
The real difference is not features, it is whether you change systems. Sophiie asks you to run your jobs, quotes and invoices inside Sophiie. Chime answers the phone and books the job into the software your business already uses, so nothing has to be migrated.
Free plan, then AU$99–$819/mo (Starter, Pro, Max) · self-serve sign-up
Sophiie is an Australian, Gold Coast–based platform that repositioned in 2026 as an AI receptionist plus operating system for trades and services. It answers calls, then runs scheduling, dispatch, its own CRM, quoting and invoicing — meaning you move your job management into Sophiie rather than keeping the system you already run.
Chime Labs vs Sophiie at a glance
| Chime Labs | Sophiie | |
|---|---|---|
| Core model | Answers the phone, books into your existing stack | Answers the phone inside its own all-in-one platform |
| Change of systems | None — keep your job software | Move scheduling, CRM and invoicing into Sophiie |
| Trial | Free plan, then $99 or $399/mo + GST, no lock-in | Free plan, then paid tiers from AU$99/mo (per its site, 2026) |
| Job software | ServiceM8, Simpro, ServiceTitan, Fergus, AroFlo, Jobber, Ascora, Acuity, Google Calendar | Its own scheduling, dispatch, CRM and invoicing; native integrations listed |
| Call depth | Reception, Overflow for peak load, Coach for team practice | Reception as part of a broader back-office suite |
| Who builds it | Founded 2025, Sydney; backed by 500 Global; founders ex-Google | Gold Coast team, founded 2024, trades and services focus |
| Best for | Australian trade businesses already running ServiceM8, Simpro, ServiceTitan or another job system that want the phone answered and jobs booked without changing systems. | Businesses willing to replace their current job management, CRM and invoicing with one all-in-one platform. |
Competitor details are drawn from publicly available information as of June 2026 and may have changed since.
Where Chime is different
- Works with the job software you already run — bookings land in ServiceM8, Simpro, ServiceTitan and the other job systems you already run, no migration
- Phone-first depth: Chime Reception for every call, Chime Overflow for peak and after-hours load, Chime Coach for team practice
- Australian trades focus with a funded product team behind it — founded 2025, Sydney, backed by 500 Global, both founders ex-Google
Where Sophiie does well
- Genuine Australian team with a natural Australian voice
- Very broad scope — reception plus scheduling, dispatch, CRM, quotes and invoices in one product
- Transparent public pricing with a free tier and self-serve sign-up (as of 2026)
Chime Labs vs Sophiie